Refund policy

🔄 Return & Refund Policy — Tribe Wellness

1. General Policy

• We accept returns within 14 days of delivery for unused, unopened items in original packaging.

• Refunds are issued to the original payment method once the return is received and inspected.

2. Non-Returnable Items

• Due to the nature of our products, used personal care items (e.g., opened balms, oils, candles) are non-returnable.

• Sale items and gift cards are final sale.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

• We recommend using a trackable shipping service for returns.

4. Refund Processing

• Refunds are processed within 5–7 business days after approval.

• You’ll receive an email confirmation once your refund is issued.

Need help with a return or shipment? Contact us at info@mytribewellness.com and we’ll be happy to assist.